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Login FAQ

Using Github instead of Gitlab

No worries, you are not the first. 80% of the trouble come from mistaking Gitlab with Github.

GitLab & Github logos

Incorrect username or password

This is another common mistake people make when logging in. Double-check your credentials and ensure that your caps lock key is not on.

RFC Gitlab

Remember that you are logging in to the RFC Gitlab instance, using your credentials from another instance won't work.

Do you still have troubles? Contact us by opening a ticket either via helpdesk@slack (Slack) or use this link Xpress platform - Jira Service Management.

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